Privacy Notice
Thank you for visiting and
using our websites and our social media pages ("Sites").
BALL WATCH COMPANY
SA respects your right to
privacy in the online world when you use our Sites. This
Notice explains how and for what purposes we use the information collected
about you through our Sites, in our boutiques, via offline programs or events.
1.
SCOPE
OF THIS PRIVACY NOTICE AND YOUR CONSENT
By using our Sites or by giving us your personal data,
you accept the practices described in this Privacy Notice. If you do not agree
to this Privacy Notice, please refrain from using or visiting our Sites or
providing personal data.
BALL WATCH COMPANY SA reserves the right to make
changes to this Privacy Notice at any time and we will communicate to you any substantial
changes.
2.
WHAT
PERSONAL DATA WE COLLECT ABOUT YOU
We only collect
personal information that is necessary for a specific purpose or that you
provide to us with your consent, based on your actions
and behaviours or for a legitimate reason:
o
Personal
contact information such as name, email, phone number, picture and demographic
information, including age, gender, location, occupation, hobby and education;
o
Information
about your watch, such as series number, date and location of purchase;
o
Account
login information or membership details, such as name
and address;
o
Payment
information, such as credit card and bank information;
o
Your
comments and user-generated content, including any photos, videos and personal
stories that you share with us.
We also use cookies and other tracking technology
which collect certain kinds of information when you interact with our
sites or open our emails, such as IP addresses, devices or
browsing preferences. You can find more information in our Cookie Notice.
We may collect personal data about you from third
party data aggregators (e.g. Google), promotional partners, public sources and
third party social networking sites. Such information may include personal
data as part of your profile on a third party social network and that you allow
that third party to share with us, pursuant to their rules.
3.
WHY DO WE COLLECT PERSONAL DATA AND USE IT
We may collect and
use your personal data for a number of purposes, including:
o
to allow you to create and access your client account;
o
to fulfil your orders and purchases including after
sales service and warranty registration;
o
to respond to your queries or use it for contests you
have entered;
o
to contact you for marketing purposes;
o
to combine with information we receive from others to
help understand your needs and to provide you with better service, including
customizing sites and serving you interest-based advertising;
o
for security and maintenance of our Sites; for
reporting; and for risk, dispute and record management.
4.
WITH WHOM DO WE SHARE PERSONAL DATA
We may disclose your personal data to our affiliates, in particular with our official retailers/distributors and our after-sales service centres including the service centres of our official retailers/distributors. We also disclose data to our service providers, financial institutions, logistic providers, commercial partners, and authorities if so requested by law.
The BALL WATCH COMPANY SA Sites may
use third parties such as network advertisers and ad exchanges to serve you ads
on third party websites after you leave our BALL WATCH COMPANY SA Sites, and we
may use third party analytics and other service providers to evaluate and
provide us and/or third parties with information about the use of the BALL
WATCH COMPANY SA Sites. See more information in our Cookie Notice.
We require such third parties, who may be based outside the country from
which you have accessed the Sites, to comply with all relevant data protection
laws.
We might propose social plugins, in which case we may collect and
process information relating to your account on social media platforms. The third-party platform's use of information
collected from you (or as authorized by you) is governed by its own privacy
policy and your settings on the service.
5.
HOW DO WE STORE, SECURE AND RETAIN DATA
We take all reasonable technical and organisational
measures to protect the personal data we hold against loss, unauthorised access
or disclosure and against other misuse. Your personal data will not be sold or disclosed to any other third
parties except as provided in the Privacy Notice.
When the personal data that we collect is no longer
required for the given purpose, or for legal requirements, we destroy or delete
it in a secure manner.
6. YOUR
RIGHTS
6.1. HOW YOU MAY ACCESS YOUR
PERSONAL DATA AND SEEK ITS CORRECTION
You can request
access to the personal data we hold about you by contacting us at info@ballwatch.com. You have the right to tell us if you would like to
withdraw your consent, correct, update or delete your personal data in our
records. To assist us in dealing with your request, please provide your full
name and details.
You may opt-out at
any time from marketing communications by following the "opt-out" options
provided or by contacting us (info@ballwatch.com). You may also limit the use of tracking technologies
(such as cookies for which you can set your browser to
warn you before accepting them, or you can simply set it to refuse them).
6.2. HOW
TO CONTACT US
BALL WATCH COMPANY SA, registered in Switzerland under number
CH66020570025 acts as "data
controller" for the personal data it processes in the framework of this Privacy
Notice.
Please contact us by phone at +41-32-724-5300;
email at info@ballwatch.com regular mail at Rue du Châtelot 21, 2300 La Chaux-de-Fonds, Switzerland.
BALL WATCH COMPANY SA 2019